FAQs

Frequently Asked Questions

Welcome to MANTALYN.
Find answers about orders, shipping, returns, products, and more.

Orders & Payments

How can I place an order?

Shopping with MANTALYN is simple.

Browse our collections, add your favorite pieces to your cart, and complete checkout securely using your preferred payment method.

What payment methods do you accept?

We accept major payment methods including:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay

All payments are securely processed to protect your information.

Can I change or cancel my order?

We process orders quickly to ensure fast delivery.

If you need to make changes or cancel your order, please contact us within 12 hours after placing your order.

After processing begins, changes may no longer be possible.

Shipping

Where do you ship?

Currently, MANTALYN ships throughout the United States.

We are continuously expanding our shipping coverage.

How long does shipping take?

Orders are usually processed within:

1–3 business days

Estimated delivery:

5–10 business days

Delivery times may vary depending on location and product availability.

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking information.

You can use the tracking link to monitor your delivery status.

Will I receive a tracking number?

Yes.

A tracking number will be sent automatically after your order has been shipped.

Please allow 24–48 hours for tracking information to update.

Returns & Exchanges

What is your return policy?

We want you to love your MANTALYN purchase.

We offer a 30-day return period for eligible items.

Products must be:

• Unused
• In original condition
• In original packaging

How do I start a return?

To request a return, please contact our customer support team with:

• Order number
• Reason for return
• Photos (if applicable)

Our team will guide you through the process.

Are shipping fees refundable?

Original shipping fees are generally non-refundable unless the item arrives damaged or incorrect.

Products

Are MANTALYN products high quality?

Yes.

Each product is carefully selected with attention to:

• Design
• Materials
• Functionality
• Everyday comfort

Our goal is to bring timeless pieces into your home.

Do colors look exactly like the photos?

We make every effort to display products accurately.

However, slight color differences may occur due to lighting, screens, and device settings.

Do you offer product recommendations?

Yes.

If you need help selecting products for your space, our team is happy to assist.